Operations Executive

Role & responsibilities

• Handle the day-to-day operational desk and ensure smooth execution of transportation operations.
• Coordinate effectively with clients, drivers, vendors, and internal teams to ensure timely service delivery.
• Ensure all duties are updated accurately in the system and monitor duty allotment to the respective drivers/vehicles.
• Monitor the status of ongoing duties and take necessary action to resolve operational issues.
• Check and manage emails regularly and respond to client and internal queries appropriately and on time.
• Coordinate with the concerned teams for any last-minute changes, cancellations, delays, or operational requirements.
• Maintain proper communication and ensure all operational updates are recorded and communicated to the relevant stakeholders.
• Support the team in maintaining service quality, timely duty allocation, and operational efficiency.

Preferred candidate profile

• Freshers are welcome to apply.
• Candidates with experience in operations, transportation, fleet management, customer service, or coordination will be an added advantage.
• Good communication and coordination skills.
• Basic knowledge of MS Office / Excel and email communication.
• Ability to handle multiple tasks and work effectively in a fast-paced operational environment.
• Should be responsible, proactive, and willing to learn.
• Good problem-solving and follow-up skills.
• Willingness to work in rotational shifts will be an added advantage.

Perks and benefits