Operations Executive

Roles and Responsibilities:

What you'll do:

You'll be a key part of our operations team, handling important daily tasks, preparing reports, and helping our clients with their questions and needs.

• Good with Excel: You should be skilled in using Excel for various tasks.
• Daily Reports (MIS): Keep track of and follow up on our daily reports and data.
• Prepare Reports & Handle Questions: Create necessary reports and answer any questions related to operations quickly.
• Manage Front Desk: Be responsible for handling the reception area.
• Answer Calls: Respond to incoming calls from clients.
• Solve Problems: Resolve client issues and escalate them to the right people in our Head Office, then inform clients about the solution.
• Update Client Info (CMC): Handle changes and updates to client information in our systems.