Operations Executive

Job Title: Operations Executive

About Us:

SECRET SAUCE STUDIOS: A BLACKCAB AGENCY NETWORK- Where Artistry Meets Visual Mastery

Dive into a world where every frame is crafted with precision and passion. At Secret Sauce Studios, we specialize in a blend of meticulous styling, evocative photography, and cinematic videography. Our team is dedicated to producing content that not only tells a story but resonates and captivates. Whether it's the delicate details of a dish or the dynamic showcase of a product, our touch is our secret sauce that ensures every project stands out with a flavor of its own. Join us on this visual journey, where imagination comes to life and every shot is a masterpiece in the making.

Job Summary:

The Operations Executive will be the linchpin of our daily operations, ensuring seamless execution across content creation, client servicing, financial administration, and team management. This role requires a highly organized, proactive, and flexible individual capable of managing diverse responsibilities, maintaining high quality standards, and acting as a crucial communication link between the founders, the team, and external clients.

Key Responsibilities:

1. Shoot & Content Logistics

• Manage all photo/video shoot scheduling, coordination, and resource allocation.
• Oversee on-site production management, quality control, and adherence to timelines.
• Handle dynamic schedule adjustments and communicate changes immediately to all crew.
• Develop detailed shoot itineraries and provide clear logistical instructions to the team.

2. Social Media & Creative Operations

• Develop and manage the comprehensive social media content calendar.
• Support content creation by curating visuals and crafting engaging captions.
• Execute optimal posting strategies using scheduling tools for maximum reach.

3. Financial & Administrative Management

• Maintain meticulous records for project expenses, billable hours, and client agreements.
• Generate, dispatch, and actively follow up on client invoices for timely payment.
• Coordinate with the Accounts team for effective billing and payment reconciliation.
• Oversee daily office operations, including facilities, supplies, and equipment management.

4. Team & Founder Support

• Serve as the primary liaison for all team requests, inquiries, and grievances.
• Proactively identify and address internal team conflict and foster open communication.
• Manage and communicate effectively via all channels (calls/emails) on behalf of the Founders.
• Ensure seamless communication between associated agency founders (e.g., Secret Sauce and Black Cab).

Qualifications and Skills:

• Bachelor's degree in Business Administration, Communications, Marketing, or a related field.
• Proven experience in an operations, executive assistant, or coordination role, preferably within a creative agency or fast-paced environment.
• Exceptional organizational skills and a meticulous attention to detail.
• High proficiency with scheduling and content management tools.
• Strong verbal and written communication skills for client and team interaction.
• Demonstrated ability to be highly flexible and manage dynamic, fast-changing schedules.
• Proficiency in Microsoft Office Suite or Google Workspace, particularly spreadsheets and presentations.
• A proactive and problem-solving mindset with a commitment to maintaining high service standards.

Reporting To: Founders / CEO