Operations Executive
TopRankers · Hyderabad · onsite · Posted 58d ago
Undisclosed1–3 yrsfulltimeSourced from
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About this role
Job Description - Operations Executive About Toprankers
Toprankers is a leading EdTech organisation focused on helping students build successful careers through structured learning, expert guidance, and technology-enabled education solutions. We are looking for an Operations Executive who can ensure smooth and efficient day-to-day operations across our centres and support functions.
Position Operations Executive
Location Hyderabad
Experience 1-3 years in Operations, EdTech, Education, Customer Support, or a related field.
Key Responsibilities - Manage and coordinate day-to-day operational activities to ensure smooth functioning.
- Coordinate with the academic, sales, counselling, marketing, and support teams to ensure seamless execution.
- Maintain and update student, faculty, and operational records accurately.
- Monitor attendance, schedules, classes, batches, and other operational requirements.
- Handle student and parent queries and ensure timely resolution or escalation.
- Coordinate with faculty and internal teams for class schedules, study material, assessments, and other academic requirements.
- Ensure proper execution of processes and SOPs at the centre/office level.
- Prepare daily, weekly, and monthly operational reports.
- Track operational performance and identify areas for improvement.
- Coordinate with vendors, housekeeping, administration, and other support functions whenever required.
- Ensure proper maintenance of office/centre infrastructure and resources.
- Support events, seminars, workshops, student activities, and other organisational initiatives.
- Maintain proper documentation and ensure compliance with company processes.
- Take ownership of operational issues and ensure they are resolved within defined timelines.
- Bachelors degree in any discipline.
- 1-3 years of experience in operations or a similar role.
- Experience in the EdTech/Education industry will be an added advantage.
- Strong organisational and multitasking skills.
- Good communication and interpersonal skills.
- Proficiency in MS Excel/Google Sheets and basic reporting.
- Ability to coordinate effectively with multiple teams.
- Strong problem-solving and follow-up skills.
- Comfortable working in a fast-paced and target-driven environment.
- Strong attention to detail and ownership mindset.
We are looking for someone proactive, organised, responsible, and execution-focused. The ideal candidate should be comfortable handling multiple operational activities simultaneously and should have a strong ability to coordinate with students, parents, faculty, and internal teams.
Why Join Toprankers - Opportunity to work with a growing and dynamic EdTech organisation.
- Exposure to diverse operational and business functions.
- Learning and growth opportunities.
- Collaborative and performance-driven work environment.
If you enjoy taking ownership, solving operational challenges, and ensuring things run smoothly, we would love to hear from you!
Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.
Sourced from naukri
Skills
Customer SupportFacultyOperations ExecutiveGoogle SheetsEdtechoperationsmaintenanceSalesAdministrationcomplianceexcelmarketingHousekeepingCommunication And Interpersonal Skills
About TopRankers
TopRankers
Internet
500
employees
2014
12 years old
Bhopal, Madhya Pradesh
India
₹7.8L PA avg
Avg at TopRankers
About
TopRankers.com serves as India's leading online platform for coaching, dedicated to enhancing the education system by offering accessible and affordable learning solutions.
Industries
InternetFinancial ServicesEdTech
Employee ratings
10 reviews
3.4/ 5
Culture
3.1
Career growth
2.9
Work-life
3.2
Employees rate it well for
Overall Company34Company Culture33
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