Operations Executive | Delhi, Bangalore, Chennai, Hyderabad & Pune
Aatm Nirbhar Learning · Delhi · onsite · Posted 23d ago
₹3.0L - ₹4.2L PA1–5 yrsfulltimeSourced from
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About this role
About Aatm Nirbhar: Aatm Nirbhar is a social enterprise committed to improving mobility and livelihood opportunities for women across India. Since 2017, the organization has empowered over 25,000 women to become financially independent through sustainable employment initiatives.
About the Role
We are looking for an Operations / Onboarding Executive in Delhi, Bangalore, Chennai, Hyderabad & Pune in our multiple centers to manage candidate onboarding, telecalling, training coordination and day-to-day program operations.
Key Responsibilities
- Call and counsel prospective candidates, explain the program and drive enrolments.
- Manage end-to-end onboarding, including documentation, training coordination and follow-ups.
- Coordinate with candidates, trainers and internal teams to ensure smooth program execution.
- Track attendance, payments, enrolments and candidate progress using Excel/Google Sheets.
- Handle candidate issues, conduct occasional field visits and ensure timely resolution.
Requirements
- 1 - 3 years of experience in operations, onboarding, telecalling, customer success, field coordination or similar roles.
- Freshers with no prior experience but have great skills are welcome to apply.
- Strong communication, follow-up and people-handling skills.
- Comfortable with outbound calling and target-driven work.
- Good working knowledge of MS Excel / Google Sheets.
- Willingness to travel locally for field work when required.
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Skills
Customer Supportprogram coordinatorcustomer successCustomer OnboardingOperations ExecutiveOperations CoordinatorField Operationsfield executivecounsellingTraining Coordinatoroperationslead conversionTelecallingOnboarding Executive