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    Job · 18856282

    BENGALURU · FULLTIME

    Operations Engineer

    Tekshapers Software Solutions logo

    Tekshapers Software Solutions

    Bengaluru · hybrid · Posted 29d ago

    Sourced fromNaukri
    Undisclosed8–10 yrsfulltimeBengaluru

    About a minute. You'll make an account on the way through.

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    Section · 01

    About this role

    Professional & Technical Skills:
    Agile & Scrum Frameworks (Scrum, Kanban, SAFe)
    Sprint Planning, Backlog Management & Release Planning
    Stakeholder & Vendor Management
    Risk, Dependency & Impediment Management
    Project Governance & Delivery Management
    Facilitation, Coaching & Team Mentoring
    KPI, Metrics & Agile Reporting
    Change Management & Continuous Improvement
    Cross-functional Team Coordination
    Excellent Communication & Leadership Skills
    ITIL / Service Management Knowledge
    Voice & Contact Center Domain Knowledge (Genesys, Avaya, Oracle SBC, Teams Voice)
    Incident, Problem & Change Management Understanding
    Automation & Process Optimization Awareness
    Tools: Jira, Azure DevOps, Confluence, ServiceNow, Power BI

    Sourced from naukri

    Section · 02

    Skills

    Genesys CloudCloud InfrastructureContact Center Operations

    Section · Company

    About Tekshapers Software Solutions

    Tekshapers Software Solutions logo

    Tekshapers Software Solutions

    IT Services & Consulting

    315

    employees

    2009

    17 years old

    Troy

    United States

    ₹3.3L PA avg

    Avg at Tekshapers Software Solutions

    About

    Tekshapers is one of the leading custom software development companies in India that employs industry best practices to deliver robust IT solutions.

    Industries

    IT Services & ConsultingRecruitmentSoftware Product

    Employee ratings

    10 reviews

    3.3/ 5

    Culture

    3.5

    Career growth

    2.8

    Work-life

    3.9

    Employees rate it well for

    Overall Company33Company Culture31

    Find them on

    WebsiteAmbitionBox reviews

    Operations Engineer · waiting for your command