Operations Engineer

Project Role : Operations Engineer


Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement.


Must have skills : Splunk Administration


Good to have skills : NA
Minimum
3 year(s) of experience is required


Educational Qualification : 15 years full time education


Summary:
As a Splunk Enterprise and Observability Developer, you will be responsible for managing, developing, configuring, and optimizing Splunk environments to ensure high availability, performance, and security. You will support observability solutions across infrastructure, applications, and services, enabling proactive monitoring and troubleshooting for business-critical systems.

Roles Responsibilities:

Development and Administration of Splunk Observability, Splunk Cloud Splunk ITSI environments.

Manage dashboards, alerts, and reports for operational insights.

Configure and manage data ingestion from multiple sources (logs, metrics, traces).

Perform Health check and Troubleshoot OTEL agent communication issues

Automate routine tasks using scripts, Agent AI

Prepare Runbooks and SOP documentation

Collaborate with technical towers and configure monitoring parameters as per request.

Professional Technical Skills:

Must Have Skills:

Strong experience on Splunk Observability, Splunk Cloud Splunk ITSI environments.

Expertise in scripting preferably Python and SPL queries

Knowledge of Cloud platforms (AWS, Azure, GCP), Terraform, DevOps pipeline

Knowledge of data onboarding, parsing, and field extractions.

Knowledge in Automation/Agentic AI

Good To Have Skills:

Exposure to container monitoring (Kubernetes, Docker) and OpenTelemetry.

Understanding of ITIL processes and SNOW incident management workflows.

Knowledge on Network monitoring tools

Good communication


Qualification 15 years full time education