Operations Engineer

Project Role : Operations Engineer
Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement.
Must have skills : Microsoft SQL Server Integration Services (SSIS)
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
Act as the ongoing interface between the client and the system or application. Responsible for end-to-end administration and development support of Microsoft SQL Server (MS-SQL) database environments, SQL Server Integration Services (SSIS) ETL pipelines, and SQL Server Reporting Services (SSRS) reporting platforms across hybrid on-premises and cloud infrastructure. Applies T-SQL and PL/SQL skills to support database development.
Must Have Skills:
Microsoft SQL Server (2012/2016/2019/2022), SQL Server Integration Services (SSIS), SQL Server Reporting Services (SSRS), T-SQL (Transact-SQL), PL/SQL (Oracle Procedural Language), ETL Pipeline Development Administration, Hybrid Database Operations, Stored Procedure Query Optimization
Job Requirements:
Key Responsibilities:
Administer Microsoft SQL Server (2012, 2016, 2019, 2022, 2025) instances across on-premises and cloud-hosted (Azure SQL / AWS RDS for SQL Server) environments
Design, develop, deploy, and maintain SSIS packages and ETL pipelines for data ingestion, transformation, and distribution across heterogeneous source systems
Develop, publish, and administer SSRS reports, paginated reports, data sources, and datasets.
Write, optimize, and maintain T-SQL queries, stored procedures, functions, triggers, views, and dynamic SQL for application and reporting use cases
Develop and migrate PL/SQL stored procedures, packages, and functions
Manage SSIS catalog (SSISDB): package deployments, environment variables, project parameters, execution logging, and error handling frameworks
Perform SQL Server routine DBA tasks: backup and restore, index maintenance
Management Views (DMVs), SQL Server Profiler, and Extended Events
Support ETL pipeline scheduling via SQL Server Agent and coordinate pipeline dependencies
Implement and maintain SSRS security including role-based access, report subscriptions
Perform database schema management including DDL scripting, version-controlled migrations
Conduct data validation, reconciliation, and quality assurance across ETL pipelines
Implement database security controls including TDE, SQL Server Audit, column-level encryption, and role-based access management
Maintain ETL pipeline documentation, SSRS report inventories, T-SQL / PL/SQL code
Enterprise Tools Platforms:
MS-SQL: SQL Server Management Studio (SSMS), SQL Server Agent, SQL Server Profiler, Extended Events, Database Mail, Linked Servers, Always On AG
SSIS: Visual Studio SSDT, SSIS Catalog (SSISDB), SSIS Scale Out, Control Flow / Data Flow design, error redirection, package configurations, logging providers
SSRS: SSRS Web Portal / Report Manager, Report Builder, SSDT RDL/RDLC authoring, tablix, matrix, chart, map report items, KPI indicators, subscriptions
T-SQL: Stored Procedures, Functions (scalar, table-valued, inline), Views, Triggers, CTEs, Window Functions, Dynamic SQL, Temp Tables, Cursors, Merge statements
PL/SQL: Oracle Packages, Procedures, Functions, Cursors, Exception Handling, Bulk Collect / FORALL, Dynamic SQL, PL/SQL Collections, Oracle DB Links
Version Control: Git (T-SQL / SSIS / SSRS source control), Redgate SQL Source Control
Monitoring: SQL Server Agent Alerts, SSRS Execution Log, SSIS catalog reports, Datadog, Dynatrace, SCOM
Automation: PowerShell (dbatools, SqlServer module), T-SQL scripting, Azure CLI, SSRS REST API
ITSM: ServiceNow
SLA / KPI Ownership:
Ensure adherence to SLA/KPI commitments across MS-SQL, SSIS ETL pipelines, and SSRS reporting platforms including patching
Track MTTR (Mean Time to Resolve) and MTTA (Mean Time to Acknowledge) for all database and pipeline incidents
Publish service performance reports and contribute to monthly service review decks
Client Facing Responsibilities:
Participate in war room calls during major incidents affecting database availability, ETL pipelines, or reporting platforms
Provide timely status updates during incidents, patching windows, ETL failures, and reporting change events
Coordinate with Microsoft Premier Support and Azure engineering teams for critical platform issue resolution
Technical Experience:
3-5 years of experience with focus on MSSQL, SSIS, SSRS, T-SQL, and PL/SQL
Hands-on production experience developing and administering SSIS ETL packages
Practical experience publishing and supporting SSRS reports including parameterized reports
Working knowledge of PL/SQL for Oracle-to-MS-SQL cross-platform integration
Microsoft Certified: Azure Database Administrator Associate or MCSE: Data Management and Analytics preferred experience with Redgate tooling a plus
Professional Attributes:
Good communication and stakeholder management skills in a client-facing environment
Ability to handle critical data pipeline or reporting incidents and coordinate escalations under pressure
Flexible to work in a hybrid on-call or 24/7 rotation model as required
Detail-oriented with a strong focus on data integrity, query correctness, and ETL pipeline reliability
Educational Qualification:
Bachelor''s degree in Computer Science, Information Technology, Information Systems, or a related discipline.


Qualification
15 years full time education