Operations Engineer

Project Role : Operations Engineer

Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement.

Must have skills : Network Infrastructures

Good to have skills : Network Security Operations

Minimum 12 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary:

A Network Scrum Master drives Agile delivery across Network, Security, DNS/DDI and Infrastructure teams by facilitating sprint execution, removing impediments, coordinating cross-functional stakeholders, and ensuring successful delivery of operational and transformation objectives while maintaining governance, transparency, and continuous improvement.

Roles & Responsibilities:

• Facilitate Agile ceremonies including Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives.
• Drive delivery of Network, Security, DNS/DDI, Voice, and Infrastructure initiatives using Agile methodologies.
• Remove impediments and coordinate with cross-functional teams to ensure smooth execution.
• Track sprint progress, velocity, risks, dependencies, and delivery milestones.
• Work closely with Product Owners, Principal Engineers, SREs, and Service Engineers to prioritize work.
• Ensure timely delivery of operational, project, and transformation objectives.
• Manage stakeholder communication and provide regular status reporting.
• Support backlog refinement, user story definition, and sprint prioritization.
• Identify process improvement opportunities and drive continuous improvement initiatives.
• Ensure adherence to Agile standards, governance, compliance, and organizational processes.
• Coordinate release planning, change management, and deployment activities.
• Monitor team performance metrics and promote a culture of collaboration, accountability, and continuous learning.
  
  

Professional & Technical Skills:

Must To Have Skills:

• Agile & Delivery Management
• Agile (Scrum, Kanban, SAFe)
• Sprint Planning & Execution
• Backlog Management
• Program & Project Coordination
• Release & Change Management
• Risk and Dependency Management
  
  

Network Domain Knowledge

• Enterprise Networking (LAN, WAN, SD-WAN, Wi-Fi)
• Network Security & SASE
• DNS/DDI (BlueCat, Infoblox)
• Network Operations & Service Management
  
  

Tools: Jira, ServiceNow, Power BI

Additional Information:

• The candidate should have minimum 12 years of experience in Network Infrastructures.
• This position is based at our Bengaluru office.
• A 15 years full time education is required.