Operations.Customer Experience.Customer Experience.Sr Team Manager
Alorica · Bengaluru · onsite · Posted 51d ago
Undisclosed3–8 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
- Manage and lead a team of professionals to achieve high levels of customer satisfaction.
- Develop and implement strategies to enhance customer experience and loyalty.
- Collaborate with cross-functional teams to resolve customer complaints and issues.
- Analyze customer feedback and provide insights to improve business processes.
- Train and coach team members to enhance their skills and performance.
- Monitor and report on key performance indicators to measure customer experience metrics.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
Customer ServiceCustomer Experiencecustomer satisfactioncustomer feedbackCustomer Complaintsoperations
About Alorica

Alorica
BPO
1.3k+
employees
1999
27 years old
Irvine, California
United States Of America
₹4.7L PA avg
Avg at Alorica
About
Alorica is one of the largest, certified minority-owned BPO is the digital customer experience partner of choice for innovative companies all over the world.
Industries
BPO
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0 reviews
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