{"@context":"https://schema.org","@type":"JobPosting","title":"Operations & Customer Coordinator For a Startup","description":"

Role & responsibilities

* Handle incoming customer calls, WhatsApp messages, and enquiries.

* Schedule and coordinate home blood sample collection appointments.

* Liaise with partner laboratories and healthcare professionals.

* Track bookings, reports, and customer requests.

* Maintain customer records and operational databases.

* Ensure timely delivery of reports and services.

* Resolve customer issues and provide excellent support.

* Assist management in day-to-day business operations.

* Prepare operational reports and updates

Preferred candidate profile

* Bachelors/ Masters degree in any discipline.

* Excellent communication skills in English and Malayalam.

* Basic computer proficiency (MS Office, Google Sheets, Email).

* Strong organizational and multitasking skills.

* Customer service experience is an advantage.

* Ability to work independently and as part of a team

Perks and benefits

* Opportunity to work in a fast-growing healthcare startup.

* Career growth and leadership opportunities.

* Exposure to healthcare operations and health-tech innovation.

* Performance-based incentives.

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