Operations Coordinator

Job Summary

Job Summary | Senior Executive - Remarketing Operations - Contract extension and customer communication

Responsibilities

• Tracking and follow up with Customers and end users for decision at end of lease.
• Coordinate with pricing team, Users and clients, discount approval of extension quotation from the date of lease extension request
• All tasks on Ugo Digit and tickets on desk to be resolved as per given task
• End to end coordination and implementation for contract extension for Ayvens products
• Tracking and follow up with end users clients for traffic challans closure; cars tracked traffic challans from the portfolio of cars returning and sharing the tracker with status of traffic challans with return team
• Initiate documents / letters with users/client authorities for online signature and validate ENACH mandate; Upload the document for Zoho signature and maintain the repository of client signing documents online

Qualifications and Qualities

• Education: B.com, Post Graduation Degree / Business Administration (BBA)
• Experience: 4-5 Years of Experience
• Skills:
  • Strong communication and interpersonal skills
  • End-to-end coordination
  • Managing multiple stakeholders
  • Understanding workflows (lease extension, ticket resolution)
  • Client and customer communication
  • Internal teams coordination (pricing, return team)
  • Documentation and signatures (ENACH, Zoho)