{"@context":"https://schema.org","@type":"JobPosting","title":"Operations BPO Team Lead","description":"

Roles and Responsibilities :

Lead a team of BPO professionals to achieve operational excellence in banking process outsourcing.
Oversee daily activities to ensure timely task completion and meet performance targets.
Develop and implement strategies to enhance team productivity, quality, and customer satisfaction.
Collaborate with cross-functional teams to resolve issues and drive business growth.
Monitor and analyze team performance metrics to identify areas for improvement.
Foster a culture of continuous learning and development within the team.

Job Requirements :

1-7 years of experience in BPO operations or a related field.
Proven track record as a Team Leader or Supervisor in a voice process environment.
Strong understanding of banking processes and regulations in the BPO industry.
Excellent communication, leadership, and problem-solving skills.
Experience in managing teams and driving operational excellence is highly desirable.
Familiarity with BPO operations, team operations, and team leading is preferred.

","datePosted":"2026-06-26T00:00:00.000Z","validThrough":"2026-08-25T00:00:00.000Z","employmentType":"FULL_TIME","identifier":{"@type":"PropertyValue","name":"myjobb-ai","value":"4403782"},"url":"https://myjobb.ai/jobs/operations-bpo-team-lead/4403782","directApply":false,"hiringOrganization":{"@type":"Organization","name":"Altruist Technologies","logo":"https://static.ambitionbox.com/assets/v2/images/rs:fit:200:200:false:false/aHR0cHM6Ly9tZWRpYS5uYXVrcmkuY29tL21lZGlhL2FiY29tcGxvZ28vYWx0cnVpc3QtdGVjaG5vbG9naWVzLW9yaWdpbmFsLmpwZw.webp","sameAs":"https://www.altruistindia.com/"},"jobLocation":[{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Bengaluru","addressRegion":"Karnataka","addressCountry":"India"}}],"baseSalary":{"@type":"MonetaryAmount","currency":"INR","value":{"@type":"QuantitativeValue","minValue":100000,"maxValue":450000,"unitText":"YEAR"}}}