Operations Associate

Operations Associate – Booking & Client Coordination

Job Type: Full-Time | Work from Office

Shift: Night Shift — 7:00 PM to 4:00 AM

Working Days: 6 Days per Week

Salary: ₹25,000 – ₹35,000 per month

Location: Workafella Teynampet – Coworking Space, No. 431, High Street, Anna Salai, Teynampet, Chennai, Tamil Nadu 600018

Job Description

We are looking for a proactive and well-organized Operations Associate to support the day-to-day operations of U.S.-based food truck brands.

The role primarily involves communicating with U.S.-based clients, property managers, event organizers, businesses, residential communities, and venue partners to identify opportunities, secure bookings, coordinate schedules, and support smooth daily operations.

Key Responsibilities

• Communicate professionally with U.S.-based clients and partners through phone calls, emails, and online platforms.
• Research and identify potential locations, events, communities, businesses, and other booking opportunities.
• Conduct outreach and follow up with prospective and existing clients.
• Schedule and coordinate food truck visits across assigned U.S. markets.
• Confirm booking dates, operating hours, addresses, event requirements, fees, and other important details.
• Maintain accurate booking calendars, schedules, client information, and internal trackers.
• Coordinate with Sales, Digital Marketing, and Operations teams to ensure confirmed bookings are executed smoothly.
• Handle booking changes, cancellations, rescheduling, and client follow-ups.
• Build and maintain professional relationships with clients and venue partners.
• Provide regular updates to management on bookings, leads, follow-ups, and operational requirements.

Candidate Requirements

• Any Graduate
• Excellent verbal and written English communication skills
• Confident in communicating with U.S.-based clients
• Good interpersonal and client-handling skills
• Basic knowledge of Microsoft Excel and Google Sheets
• Good organizational and time-management skills
• Ability to multitask and work in a fast-paced environment
• Strong attention to detail and willingness to learn
• Freshers with excellent communication skills are welcome to apply

Important: This is a work-from-office night-shift position (7:00 PM–4:00 AM), 6 days per week. Candidates should be comfortable with the shift and work location before applying.