CHENNAI · FULLTIME
Operations Associate
Athenahealth Technology
Chennai · onsite · Posted 35d ago
Sourced from
Undisclosed5–7 yrsfulltimeChennai
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Section · 01
About this role
We are looking for Operations Associate to join our Operations team. Your Job will be responsible for working on resolving claims and or tasks associated to US healthcare RCM.
But enough about us; lets talk about you.
You are a curious person who is great at identifying problems and seeing them through to resolution. You also will partner with our quality team to ensure training opportunities are identified and will own training related action items to drive better business outcomes.
The Team The operations team holds accountability of critical parts of workflows of athenahealth. We execute driving key initiatives in athenaClinicals and athenaCollector by working with our customers as well as internal stakeholders. We are responsible for leveraging the knowledge in the athenaNet platform in order to improve the product and advance our services.
Job Responsibilities - Analyze complex breakdowns in the process associated with follow-up, denials management, payment posting related and or clinicals related issues through performing root cause analysis and provide appropriate next steps to BPO teams
- Accountable to drive workflows, directives and new work assignments with the BPO teams at the capacity of SME and trainer
- Drive process specific calls with BPO teams to drive better outcomes in quality
- Bachelors degree or equivalent
- 5-7 yearsexperience in fast paced environment
- Previous experience in healthcare RCM environment, mandatory
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Section · 02
Skills
Apache SparkworkflowstrainerPayment PostingCollaboration ToolsRoot Cause AnalysisIt SolutionsHealthcareoperationsEquitybpo
Section · Company
About Athenahealth Technology

Athenahealth Technology
Analytics & KPO
2.2k+
employees
1997
29 years old
Boston, Massachusetts, USA
Australia
₹18.4L PA avg
Avg at Athenahealth Technology
About
Providing Cloud-Based Healthcare Products & Services.
Industries
Analytics & KPO
Employee ratings
10 reviews
4.0/ 5
Culture
4.8
Career growth
3.6
Work-life
4.7
Employees rate it well for
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