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    Job · 18089940

    CHENNAI · FULLTIME

    Operations Associate

    Athenahealth Technology logo

    Athenahealth Technology

    Chennai · onsite · Posted 35d ago

    Sourced fromNaukri
    Undisclosed5–7 yrsfulltimeChennai

    About a minute. You'll make an account on the way through.

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    Section · 01

    About this role

    We are looking for Operations Associate to join our Operations team. Your Job will be responsible for working on resolving claims and or tasks associated to US healthcare RCM.
    But enough about us; lets talk about you.
    You are a curious person who is great at identifying problems and seeing them through to resolution. You also will partner with our quality team to ensure training opportunities are identified and will own training related action items to drive better business outcomes.
    The Team
    The operations team holds accountability of critical parts of workflows of athenahealth. We execute driving key initiatives in athenaClinicals and athenaCollector by working with our customers as well as internal stakeholders. We are responsible for leveraging the knowledge in the athenaNet platform in order to improve the product and advance our services.
    Job Responsibilities
    • Analyze complex breakdowns in the process associated with follow-up, denials management, payment posting related and or clinicals related issues through performing root cause analysis and provide appropriate next steps to BPO teams
    • Accountable to drive workflows, directives and new work assignments with the BPO teams at the capacity of SME and trainer
    • Drive process specific calls with BPO teams to drive better outcomes in quality
    Typical Qualifications
    • Bachelors degree or equivalent
    • 5-7 yearsexperience in fast paced environment
    • Previous experience in healthcare RCM environment, mandatory

    Sourced from naukri

    Section · 02

    Skills

    Apache SparkworkflowstrainerPayment PostingCollaboration ToolsRoot Cause AnalysisIt SolutionsHealthcareoperationsEquitybpo

    Section · Company

    About Athenahealth Technology

    Athenahealth Technology logo

    Athenahealth Technology

    Analytics & KPO

    2.2k+

    employees

    1997

    29 years old

    Boston, Massachusetts, USA

    Australia

    ₹18.4L PA avg

    Avg at Athenahealth Technology

    About

    Providing Cloud-Based Healthcare Products & Services.

    Industries

    Analytics & KPO

    Employee ratings

    10 reviews

    4.0/ 5

    Culture

    4.8

    Career growth

    3.6

    Work-life

    4.7

    Employees rate it well for

    Company Culture42Job Security41

    Find them on

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    Operations Associate · waiting for your command