Operations And Project Manager

Job Purpose

The Project Operations Manager will be responsible for managing and monitoring day-to-day internal project operations, team coordination, task allocation, timelines, productivity, and overall project execution. The role will ensure that internal teams work efficiently and projects are completed within defined timelines and quality standards.

Key Responsibilities

* Manage day-to-day internal project operations and execution.

* Coordinate with internal teams to ensure smooth workflow and timely completion of tasks.

* Monitor project timelines, milestones, deliverables, and pending activities.

* Assign and track tasks as per project requirements and team capacity.

* Follow up with team members and team leads on pending tasks and deadlines.

* Monitor team productivity, workload, attendance, and task progress.

* Identify delays, operational issues, and resource requirements and escalate them to management.

* Conduct regular internal project reviews and maintain project trackers.

* Prepare daily/weekly/monthly MIS and project performance reports for management.

* Ensure proper documentation and maintenance of project-related records.

* Coordinate with HR and management regarding manpower requirements, team performance, and operational concerns.

* Monitor adherence to company processes, SOPs, and project guidelines.

* Identify process gaps and suggest improvements to increase team efficiency.

* Ensure smooth coordination between different internal departments involved in project execution.

* Support management in planning resources, priorities, and project schedules.

* Handle multiple projects and priorities simultaneously while ensuring timely execution.

Required Skills & Qualifications

* 3 - 4 years of experience in project operations, project coordination, or operations management, preferably in an IT company.

* Good communication skills, both verbal and written.

* Strong team coordination and follow-up skills.

* Good knowledge of project tracking and operational processes.

* Strong analytical and problem-solving skills.

* Good command of MS Excel/Google Sheets and reporting tools.

* Excellent organizational and time-management skills.

* Ability to manage multiple teams, projects, and deadlines.

* Strong ownership and attention to detail.

Reporting To

Senior Management / Director / Operations Head