CHENNAI · FULLTIME
Operations Analyst
Xmile Associates
Chennai · onsite · Posted 3d ago
Sourced from
₹2.0L - ₹2.2L PA0–2 yrsfulltimeChennai
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Section · 01
About this role
Roles and Responsibilities
- Handle customer queries and resolve issues.
- Communicate effectively in Hindi and English.
- Provide timely and professional customer support.
- Coordinate with internal teams to resolve concerns.
- Maintain customer records and service quality.
MANDATORY REQUIREMENTS
- 1.2 years of customer service/BPO experience.
- Hindi communication is mandatory.
- Comfortable with rotational shifts and rotational weekly offs.
- Willing to work from Chennai.
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Section · 02
Skills
Operations ManagementCustomer OperationsCustomer Service Management