Operations Analyst

Job Summary

Job Title: Operations Analyst

Location: Pune, India

Role Description

• The Process Executive will be responsible for completion of day-to-day activity as per standards and ensure accurate and timely delivery of assigned production duties.
• Candidate needs to ensure adherence to all cut-off times and quality of processing as maintained in SLAs.
• Candidate should ensure that all queries/first level escalations related to routine activities are responded to within the time frames pre-specified.
• Should take responsibility and act as backup for the Peers in their absence and share best practices with the team.

Your key responsibilities

• Review client account opening documentation as per regulatory and internal policies
• Validation of KYC and client static information in core banking systems
• To ensure accuracy of data entered into the Private Banking system as well as the information in the Account Opening Documents
• Perform simple / complex static amendments in core banking systems
• Perform data input and authorize the records in core banking systems for simple changes from address and contact number change, passport update, hold mail update, on-line banking to complex changes i.e. , Update investment risk rating, structure changes and all other changes in the client account after account opening
• Conduct client due diligence searches on the clients via external and internal internet searches
• Perform signature verification and update client records in core banking systems.
• Capture client s signatures win core banking system.
• Maintenance of signatures and mandates for new clients and existing clients in core banking application.
• Liaise with KYC / AML team for any queries related to CDD searches and due diligence
• Handle data cleansing projects by reviewing various client documents and the data in the core banking systems
• Support project team on all data migration projects
• Handle any other Adhoc projects assigned by the supervisor

Your skills and experience

• Diploma or Degree in a related discipline
• At least 2 - 4 years experience in client on-boarding / Static data amendments in any Private Banking
• Hands on experience in reviewing client on-boarding documentation
• Ability to multi-task and work under pressure to meet project timelines
• Proven ability to leverage AI tools to enhance productivity, optimise workflows to solve business problems, while applying critical judgment to ensure responsible and ethical use of data and AI outputs.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.