Operations Analyst

About You:

• You have post-secondary education (Bachelors Degree)
• You have experience in Financial Services focused around data entry and cash/payment processing
• You have strong customer service skills
• You are experienced operating in a fast paced environment
• You have strong attention to detail and ability to multi-task to manage volumes
• You can work independently and understand when to escalate
• You have the ability to learn and follow established policies and procedures
• You are a committed team player with strong communication and interpersonal skills
• You have strong and confident English communication skills through e-mail and phone
• You have strong Microsoft Office Suit and Outlook skills
• Familiarity with SWIFT seen as an asset, but not a requirement

Our Benefits

Your wellbeing is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.

We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.

Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.

Your Role:

• You will support client operations by processing activities on their behalf. Our clients are Investment Managers whom we provide time sensitive services centralized around moving money in and out of their account(s) for various operational purposes.
• You will engage with contacts from other locations and our clients in a professional manner and providing dependable service within the confines of daily bank cut-offs/hours by processing daily payments via internal payment system
• You will prepare payment transactions in our proprietary treasury system
• You will set-up & maintain Standard Settlement Instructions (SSI s) in our proprietary treasury system and perform callbacks, as required
• You will prepare and oversee end of day transaction reports to circulate to clients & internal departments
• You will participate in certain aspects of mapping projects and new client onboardings
• Coordinate with multiple departments across the firm to drive results / complete deliverables

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.