Operations & Amazon Seller Account Executive

EleFit is looking for a highly organized and proactive Operations & Amazon Seller Account Executive to manage our day-to-day Amazon marketplace operations along with office, inventory, shipping and logistics activities.

This is a hands-on role for someone who can take ownership of tasks, follow up with vendors and logistics partners, solve operational issues quickly, and keep management updated without requiring constant supervision.

Responsibilities:

Amazon Seller Operations

• Manage Elefit's Amazon Seller Central account on a daily basis.
• Monitor orders, cancellations, returns, refunds and customer-related issues.
• Monitor account health, performance metrics and operational notifications.
• Create and manage cases with Amazon Seller Support.
• Track stranded inventory, suppressed listings and other account issues.
• Coordinate inventory availability and stock updates.
• Monitor Amazon reports and identify operational issues.
• Maintain accurate daily/weekly Amazon sales and operations reports.
• Coordinate with internal teams to ensure orders are processed on time.

Shipping & Logistics

• Coordinate daily order processing, packing and dispatch.
• Schedule and track courier/Amazon pickups.
• Monitor delayed, failed, lost and damaged shipments.
• Coordinate with courier partners to resolve delivery issues.
• Track returns and ensure returned products are properly received and recorded.
• Maintain shipping and logistics records.
• Identify recurring logistics problems and suggest improvements.

Inventory & Warehouse Administration

• Maintain accurate inventory records.
• Coordinate stock movement between warehouse/office and marketplace.
• Monitor low-stock and out-of-stock situations.
• Conduct periodic physical inventory checks.
• Reconcile physical inventory with system/Amazon inventory.
• Coordinate with suppliers for replenishment when required.
• Manage office stationery and consumables.
• Maintain records of office purchases and expenses.
• Coordinate with vendors, maintenance providers and service providers.
• Handle courier/document dispatches and incoming shipments.
• Coordinate basic office logistics, repairs, housekeeping and supplies.
• Maintain invoices, bills and other operational documents.
• Prepare daily/weekly operational reports.
• Maintain Excel/Google Sheets trackers.
• Take ownership of miscellaneous operational requirements as they arise.

Qualifications:

Must Have

• 1–3 years of experience in e-commerce, marketplace operations, logistics or office operations.
• Hands-on Amazon Seller Central experience is strongly preferred.
• Good knowledge of Excel/Google Sheets.
• Strong follow-up and coordination skills.
• Good written and verbal communication.
• Comfortable working independently.
• Good attention to detail.
• Ability to manage multiple tasks simultaneously.

Good to Have

• Experience with Amazon FBA/FBM.
• Experience handling Amazon Seller Support cases.
• Experience with courier/logistics platforms.
• Experience managing inventory.
• Experience with other marketplaces such as Flipkart or Meesho.
• Basic understanding of GST invoices and e-commerce documentation.