Operation : Chat & email : Assistant manager
Paytm · Noida · onsite · Posted 31d ago
Undisclosed3–8 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
About Us
Paytm is Indias leading mobile payments and financial services distribution company and a pioneer of the mobile QR payments revolution in India. Paytm builds technologies that help small businesses with payments and commerce.
About the Team
The team focuses on merchant engagement and marketing communication , driving awareness, engagement, and adoption among onboarded merchants through WhatsApp and other digital channels.
Job Summary
We are looking for a Merchant Engagement professional with experience in WhatsApp communication, CRM, digital marketing, or customer engagement. The candidate will manage marketing and engagement activities for onboarded merchants primarily through the WhatsApp channel .
Key Responsibilities
Plan and execute merchant engagement and marketing campaigns through WhatsApp .
Manage regular communication with onboarded merchants to drive engagement and product adoption.
Create and coordinate relevant promotional, product, and engagement communication.
Track campaign performance, merchant engagement, and responses.
Work with internal teams to execute timely and effective merchant campaigns.
Prepare basic reports/MIS to monitor campaign performance.
Required Skills Experience
3+ years of experience in WhatsApp Marketing, CRM, Digital Marketing, Customer Engagement, or Merchant Communication.
Hands-on experience managing WhatsApp campaigns/communication .
Strong written and verbal communication skills.
Good understanding of marketing campaigns and customer engagement.
Working knowledge of MS Excel/Google Sheets .
Strong coordination and execution skills.
Education
Bachelors degree in Marketing, Business, Communications, or a related field.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
Customer EngagementcrmProduct AdoptionCampaignWhatsapp MarketingGoogle SheetsMobile PaymentsCommunication SkillsFinancial ServicesexcelMarketing CampaignsmarketingDigital MarketingArtificial Intelligence
About Paytm
Paytm
FinTech
14.7k+
employees
2010
16 years old
Noida
India
About
Digital wallet for online payments, UPI transactions, etc.
Industries
FinTech
Employee ratings
9,332 reviews
3.2/ 5
Culture
3.0
Career growth
2.9
Work-life
3.1
Employees rate it well for
Salary1099Work Culture682Work Life Balance651Senior Management618Job Security608
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