Operation Associate

1. Plan and coordinate the complete execution of the thinking assessments program for a group of schools.

2. Manage and improve the assessments dispatch and delivery to the assigned schools, in coordination with the a.Internal team/partners, b. clients and c.external logistics partners.

3. Maintain a robust, proactive, and professional communication with the schools and concerned POCs and teachers.

4. Prepare, work ( and improve) on all forms of reports, performance analysis and inputs, dashboards and data necessary for the schools.

5. Observe, reflect, and improve the efficiency of work in all aspects, individually as well as for the team, through constant upskilling and improvement.

6. Be the face of the organization for the school on daily basis and contributing to the retention of the schools by providing best possible support and experience.

Requirements

1. Very Strong understanding and direct experience of client communication

2. Strong listening skills and ability to understand and comprehend the situation, with patience.

3. Proficiency in Science and Mathematics, English will be an added advantage.

4. Exceptional organizational skills required - both in terms of planning and execution.

5. A dynamic personality with proactive collaboration and also empathy towards the colleagues.

6. A minimum of 2 years of proper work experience in a similar field or position.

7. A progressive mind-set who understands long term vision and problem solving.

8. Candidates with genuine interest in education sector and students learning are preferable.

Required Skills:

Data Cleaning/sorting/manipulation/Analysis

Strong Business communication – Written and Vocal

Crisis management and negotiations

Exception professional ethics and work management

Please note that this job opening is with Open Door, which was acquired by Ei.