BENGALURU · FULLTIME
OpenText Exstream_Developer
Infosys
Bengaluru · onsite · Posted 13d ago
Sourced from
Undisclosed3–5 yrsfulltimeBengaluru
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Section · 01
About this role
Job Description
Build and enhance enterprise customer communication solutions using OpenText Exstream. In this role, you'll design and develop personalized, high-volume customer communications across print, email, and digital channels while ensuring scalability, compliance, and operational efficiency. You'll work closely with business stakeholders, architects, and cross-functional teams to build and optimize document generation workflows, integrate enterprise systems, and improve customer engagement. If you enjoy solving document composition challenges, streamlining communication processes, and delivering business-critical solutions, this opportunity offers the right mix of ownership, innovation, and impact. You'll also have opportunities to contribute to automation and AI-enabled customer communication initiatives while maintaining strong engineering and quality standards.
Roles Responsibilities - OpenText Exstream Development: Design, develop, and maintain customer communication solutions using OpenText Exstream.
- Create and enhance templates, business rules, and document workflows for print and digital channels.
- Develop personalized, high-volume customer communications aligned with business and compliance requirements.
- Document Composition Integration: Configure document templates, data mapping, conditional logic, and multi-channel output delivery.
- Integrate Exstream with enterprise applications, databases, and communication platforms.
- Support document generation, content management, and communication workflows.
- Testing Support: Perform testing, troubleshoot production issues, and implement performance improvements.
- Support deployments, releases, and production migrations.
- Conduct root-cause analysis and ensure reliable document generation processes.
- Collaboration Quality: Participate in technical reviews, Agile ceremonies, and solution design discussions.
- Maintain technical documentation and follow development best practices.
- Collaborate with business, QA, and cross-functional teams to deliver high-quality communication solutions.
- Education: BE, ME, BTECH, MTECH, MCA, MSC, MBA.
- 3-5 years of experience in software development and cloud delivery with strong hands-on exposure to GCP.
- Solid working experience with Kafka for event streaming and messaging patterns.
- Proven experience building and maintaining Jenkins CI/CD pipelines for automated build and deployment workflows.
- Strong troubleshooting skills, understanding of SDLC, and ability to work effectively in a collaborative team environment.
- Bachelor of Engineering, Bachelor Of Technology
- Technology-> Digital Experience Platforms-> CS - Customer Experience Management Platform-> OpenText Exstream
- Digital Experience
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Section · 02
Skills
Customer ExperienceCustomer EngagementAutomationAgileContent ManagementDigital Experiencedata mappingdigital servicesdeploymentDocument generationDigital Experience PlatformscloudDigital TransformationcomplianceArtificial Intelligence
Section · Company
About Infosys
Infosys
IT Services & Consulting
323.6k+
employees
1981
45 years old
Bengaluru/Bangalore, Karnataka
India
About
Infosys is a global leader in next-generation digital services and consulting.
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