Openshift Senior Engineer

Job Description

Openshift Senior Engineer

Band B2

Chennai

experience in containerized open-shift or cloud infrastructure setup and maintenance as a Level 3 expert

       Experience in troubleshooting/maintenance of applications on Windows/Linux servers or containerized open-shift or cloud infrastructure with interest in growing in Infrastructure architecture and middleware responsibilities

       Experience in enabling and maintaining products on Windows/Linux infrastructure with exposure to containerized open-shift or cloud infrastructure

       Experience with automation or lo-code technologies (Automation Anywhere, Appian Boardwalk, or other automation technologies) 

       Expert hands on scripting experience with PowerShell, Python, Linux Scripting, Ansible, etc. 

       Experience is setting up Application Monitoring implementation (AppDynamics, Splunk, etc.)

       Must have Linux app server (Apache, Tomcat, etc.) and Linux shell script/troubleshooting experience

       Experience with the entire software development lifecycle (SDLC) and CI/CD pipeline tools

       Hands-on experience with tools like ServiceNow and JIRA

       Schedulers (Autosys, etc.)

       IT Support based qualifications / training

       Patch Management

Do

• Drive technical solution support to the team to align on continuous integration (CI) and continuous deployment (CD) of technology in applications 
  • Design and define the overall DevOps architecture/ framework to for a project/ module delivery as per the client requirement
  • Decide on the DevOps tool & platform and which needs to be deployed aligned to the customer s requirement
  • Create a tool deployment model for validating, testing and monitoring performance and align or provision for resources accordingly
  • Define & manage the IT infrastructure as per the requirement of the supported software code
  • Manage and drive the DevOps pipeline that supports the application life cycle across the DevOps toolchain from planning, coding and building, to testing, to staging, to release, configuration and monitoring
  • Work with the team to tackle the coding and scripting needed to connect elements of the code that are required to run the software release with operating systems and production infrastructure with minimum disruptions
  • Ensure on boarding application configuration from planning to release stage
  • Integrate security in the entire dev-ops lifecycle to ensure no cyber risk and data privacy is maintained

• Provide customer support/ service on the DevOps tools 
  • Timely support internal & external customers escalations on multiple platforms
  • Troubleshoot the various problems that arise in implementation of DevOps tools across the project/ module
  • Perform root cause analysis of major incidents/ critical issues which may hamper project timeliness, quality or cost 
  • Develop alternate plans/ solutions to be implemented as per root cause analysis of critical problems 
  • Follow escalation matrix/ process as soon as a resolution gets complicated or isn t resolved
  • Provide knowledge transfer, sharing best practices with the team and motivate 

• Team Management
  • Resourcing
    • Forecast talent requirements as per the current and future business needs
    • Hire adequate and right resources for the team 
    • Train direct reportees to make right recruitment and selection decisions 
  • Talent Management
    • Ensure 100% compliance to Wipro s standards of adequate onboarding and training for team members to enhance capability & effectiveness
    • Build an internal talent pool of HiPos and ensure their career progression within the organization
    • Promote diversity in leadership positions
  • Performance Management
    • Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports.
    • Incase of performance issues, take necessary action with zero tolerance for will based performance issues
    • Ensure that organizational programs like Performance Nxtarewell understood and that the team is taking the opportunities presented by such programs to their and their levels below
  • Employee Satisfaction and Engagement
    • Lead and drive engagement initiatives for the team
    • Track team satisfaction scores and identify initiatives to build engagement within the team
    • Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team 
    • Exercise employee recognition and appreciation 

Deliver

No.Performance ParameterMeasure1.Continuous Integration, Deployment & Monitoring100% error free on boarding & implementation2.CSATManage service tools 
Troubleshoot queries
Customer experience3.Capability Building & Team Management% trained on new age skills, Team attrition %, Employee satisfaction score