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    Openings for Technical voice process - Chennai

    CSS CORP Juniper SRX Juniper-TAC · Chennai · onsite · Posted 43d ago

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    About this role

    Job Opportunity for Technical Support Engineer (International Voice Process) at Movate Technologies, Chennai

    Dear Candidate,

    Greetings from Movate Technologies (formerly CSS Corp)!

    Job Description :

    Position : Technical Support Engineer – International Voice Process

    Location : Ambattur, Chennai (Work from Office)

    Shift : Night Shift

    Weekly Off : Rotational Weekdays

    Technical Support Voice Process:

    Responsibilities:

    · Respond promptly, courteously, and knowledgeably to technical support inquiries

    · Provide top-tier support to all customers with a goal of first call resolution

    · Educate customers on system installation/use, and assist in troubleshooting

    · Utilize prior customer support experience to enable customer success and happiness

    · Use problem-solving skills to solve customer issues and address concerns

    · Outbound calls to current customers to address issues, when needed

    Notice Period : Immediate Joiner/15 Days

    Educational Qualification: Any Bachelor's Degree

    CTC: 3 LPA to 5.5 LPA

    How to Apply:

    If your experience matches the above job description, kindly send your updated resume to:

    [HIDDEN TEXT]

    Contact: - Divya : [phone removed]

    #internationalvoice#bpojobs#technicalsupportengineer#technicalvoiceprocess#nightshift#saas#networking#troubleshooting#technicalsupportadvisor#internationalbpo#technicalbpo#chennaijobs#contactcenter

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    Skills

    Customer SupportProblem SolvingTechnical SupportTroubleshootingsystem installationvoice process

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