Openings For freshers in TOP BPO Hyderbad location salary 35k

Roles and Responsibilities

• Handle customer calls to resolve their queries and concerns.
• Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions.
• Maintain accurate records of all interactions with customers using CRM software.
• Collaborate with internal teams to resolve complex customer issues that require escalation.
• Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate.

call sana@[phone removed]

call sharvari@[phone removed]

call lalitha@[phone removed]

call hr@[phone removed]