Opening For TATA Digital - Email & Inbound Process / Graduate @Malad
Credicus · Mumbai · onsite · Posted 70d ago
About a minute. You'll make an account on the way through.
About this role
Profile: Customer Support Tata Digital | Email & Inbound Process
Location: Malad Aspee, Malad
Qualification: Graduate
Experience: Freshers & candidates with 6 months of experience
Job Responsibilities:
- Handle customer queries through inbound calls and email.
- Provide accurate information and appropriate resolutions to customers.
- Maintain professional communication and ensure a positive customer experience.
- Follow defined processes, quality standards, and customer service guidelines.
Eligibility Criteria:
- Graduate candidates can apply.
- Freshers are eligible.
- Candidates with 6 months of relevant experience are preferred for experienced roles.
- Good communication and customer-handling skills required.
Salary Details:
- Graduate Freshers: 22,000 CTC | 17,000 In-Hand
- 6 Months Experience: 25,000 CTC | 20,000 In-Hand
Working Details:
- Girls: Rotational shifts between 9:00 AM - 10:00 PM
- Boys: 24/7 rotational shifts | Any 9-hour shift
- Weekly Off: 1 Rotational Off
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About Credicus

Credicus
Internet
114
employees
2022
4 years old
Pune, Maharashtra
India
₹2.1L PA avg
Avg at Credicus
₹1.8L – ₹3.8L PA
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