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    Job · 11209509

    Credicus logo

    Opening For TATA Digital - Email & Inbound Process / Graduate @Malad

    Credicus · Mumbai · onsite · Posted 70d ago

    ₹1.8L - ₹3.8L PA0–4 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Profile: Customer Support Tata Digital | Email & Inbound Process


    Location: Malad Aspee, Malad
    Qualification: Graduate
    Experience: Freshers & candidates with 6 months of experience

    Job Responsibilities:

    • Handle customer queries through inbound calls and email.
    • Provide accurate information and appropriate resolutions to customers.
    • Maintain professional communication and ensure a positive customer experience.
    • Follow defined processes, quality standards, and customer service guidelines.

    Eligibility Criteria:

    • Graduate candidates can apply.
    • Freshers are eligible.
    • Candidates with 6 months of relevant experience are preferred for experienced roles.
    • Good communication and customer-handling skills required.

    Salary Details:

    • Graduate Freshers: 22,000 CTC | 17,000 In-Hand
    • 6 Months Experience: 25,000 CTC | 20,000 In-Hand

    Working Details:

    • Girls: Rotational shifts between 9:00 AM - 10:00 PM
    • Boys: 24/7 rotational shifts | Any 9-hour shift
    • Weekly Off: 1 Rotational Off

    Apply Now,


    Contact For More Details / Information

    HR Sailee - [phone removed]

    Sourced from naukri

    Skills

    Customer ServiceCustomer SupportEmail ProcessCustomer CareInbound ProcessEmail SupportemailCallinginboundTelecallingBlended ProcessFront End

    About Credicus

    Credicus logo

    Credicus

    Internet

    114

    employees

    2022

    4 years old

    Pune, Maharashtra

    India

    ₹2.1L PA avg

    Avg at Credicus

    ₹1.8L – ₹3.8L PA

    This role

    About

    Credicus Business Services Pvt Ltd is a growing outsourcing and recruitment firm connecting job seekers with top employers across BPO, sales, and support sectors.

    Industries

    InternetRecruitment

    Employee ratings

    10 reviews

    4.8/ 5

    Culture

    5.0

    Career growth

    4.7

    Work-life

    5.0

    Employees rate it well for

    Company Culture48Work-Life Balance48

    Find them on

    WebsiteAmbitionBox reviews

    Opening For TATA Digital - Email & Inbound Process / Graduate @Malad · waiting for your command