DELHI · FULLTIME
Opening For Shift Lead Servicedesk at Noida Salary 45 k CTC
Aforeserve.com
Delhi · onsite · Posted 1d ago
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₹3.0L - ₹5.5L PA4–9 yrsfulltimeDelhi
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- Read this posting0.5s
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Section · 01
About this role
Dear Candidate,
Please find required JD below
Location:Noida Sector 8
Salary: 45 k CTC
Required Experience: Minimum 4 years
JD:
- Ensure that specific and measurable targets are developed for all IT services
- Monitor and improve customer satisfaction with the quality of service delivered
- Monitor service performance against SLAs
- Ensure that IT and the customers have a clear and unambiguous expectation of the level of service to be delivered
- Ensure that proactive measures to improve the levels of service delivered are implemented wherever it is cost-justifiable to do so
- Review and revise underpinning agreements and service scope, Produce service reports
- Should be flexible to work in rotational shifts
- source Management /Roaster Management
Sourced from naukri
Section · 02
Skills
Service Desk ManagementSERVICE DESK LEADService Desk
Section · Company
About Aforeserve
Aforeserve.com
IT Services & Consulting
1.9k+
employees
2000
26 years old
Noida, Uttar Pradesh
IN
₹2.7L PA avg
Avg at Aforeserve
₹3L – ₹5.5L PA
This role
About
Aforeserve specializes in lifecycle management and support services for ICT products and non-IT systems, enhancing operational efficiency for OEMs and system integrators.
Industries
IT Services & Consulting
Employee ratings
10 reviews
3.3/ 5
Culture
3.9
Career growth
2.9
Work-life
4.0
Employees rate it well for
Work-Life Balance33Overall Company33
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