{"@context":"https://schema.org","@type":"JobPosting","title":"Opening For Quality Analyst - International - Chennai","description":"

Role: Quality Analyst

Industry: BPO Process: Inbound customer service

Notice Period: Only Immediate joiners to 30 days' notice

5 days working with 24/7 rotational shift.

2+years documented experience as Quality Analyst is required.
Experience into BPO industry and experience into international process is mandatory.
Hands on experience into 7QC is mandatory.
Providing active feedback to agents & generating audit trends as defined or as per critical needs without compromising total target audits in 80% of available time.
Implementing Quality Monitoring Standards & Monitoring ID movements/follow-ups taking corrective measures towards improvement.
Coordinate for calibration sessions and adherence towards enhancing calibrated process.

interested candidates mail your CV to: Pavithras19@hexaware.com

","datePosted":"2026-08-13T00:00:00.000Z","validThrough":"2026-10-12T00:00:00.000Z","employmentType":"FULL_TIME","identifier":{"@type":"PropertyValue","name":"myjobb-ai","value":"11383091"},"url":"https://myjobb.ai/jobs/opening-for-quality-analyst-international-chennai/11383091","directApply":false,"hiringOrganization":{"@type":"Organization","name":"Hexaware Technologies","logo":"https://img.naukimg.com/logo_images/groups/v1/mobile/12466.gif","sameAs":"https://hexaware.com/"},"jobLocation":[{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Chennai","addressRegion":"Tamil Nadu","addressCountry":"India"}}]}