Opening For L1 Data Center Operation Engineer at Mumbai

Greetings from Sify Technologies!

About Sify

Sify is the largest ICT service provider, systems integrator, and all-in-one network solutions company on the Indian subcontinent. Weve also expanded to the United States, with headquarters in the heart of Californias Silicon Valley.

Over 10000 businesses have become Sify customers. We also partner with other major network operators to deliver global network solutions.

We have an opening for L1 Data Center Engineer at Mumbai

Location - Mumbai

Job Title: Data Center Engineer Level 1

Department: IT Infrastructure / Data Center Operations

Location: [Specify – e.g., Onsite Bank Data Center / Regional DC]

Industry: BFSI (Banking, Financial Services & Insurance)

Role Summary:

The Level 1 Data Center Engineer will be responsible for performing day-to-day data center operational activities, including preventive maintenance, physical installation, cabling, and providing console access for network and server devices. The role involves first-level troubleshooting and coordination for incidents related to hardware, network interfaces, and device connectivity within the BFSI data center environment.

Key Responsibilities:

• Perform preventive and scheduled maintenance activities for network, server, and storage devices as per the maintenance calendar.
• Handle rack mounting, de-racking, and patch cabling for routers, switches, firewalls, servers, and other DC equipment.
• Provide console access to remote teams for troubleshooting or configuration support.
• Monitor DC environment parameters such as power, temperature, and connectivity; escalate anomalies as per process.
• Work on incident and task tickets related to device down, link down, or interface issues through ITSM tools (ServiceNow / Remedy / etc.).
• Perform first-level checks and troubleshooting for devices and coordinate with Level 2/3 teams or OEMs for resolution.
• Maintain asset and inventory records of all equipment, patch panels, and cabling layouts.
• Support during change management activities, including patching, upgrades, and configuration updates.
• Ensure compliance with BFSI data center security and operational standards.
• Participate in regular audits and maintain proper documentation for all operational activities.

Required Skills & Qualifications:

• Education: Diploma / B.E. / B.Tech in Electronics, IT, or Computer Science.
• Certifications: Basic CCNA certification (preferred) or equivalent networking knowledge.
• Experience: 1–3 years of experience in Data Center or IT Infrastructure operations, preferably in BFSI or managed services environment.
• Technical Skills:
• Knowledge of network fundamentals (LAN/WAN, VLANs, IP addressing).
• Experience in physical infrastructure handling – rack mounting, cabling, labeling, and documentation.
• Familiarity with ITSM ticketing tools.
• Basic understanding of server, storage, and power systems in data centers.
• Soft Skills:
• Strong communication and coordination skills.
• Ability to follow process and adhere to SLA timelines.
• Willingness to work in rotational shifts and during planned maintenance windows.

Reporting To: Data Center Operations Manager / Service Operations Lead

Work Environment:

• Onsite presence at Bank Data Center(s).
• Coordination with Network, Server, and OEM vendor teams.
• Strict adherence to BFSI compliance and security protocols.
• Kindly share your resume to [email removed]

Best Regards,

Gopikumar M

Human Resources

M: [phone removed]

E: [email removed]

SIFY Technologies Limited

Tidel Park, 2nd Floor ,4 Rajiv Gandhi Salai, Taramani

Chennai : 600 113

Kindly share your resume to [email removed]