Open position Shift Lead_Noida & Mumbai
Aforeserve.com · Noida · onsite · Posted 42d ago
₹5.0L - ₹6.0L PA5–9 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Role & responsibilities
Excellent Service desk & Remote Support Technical knowledge, overseeing daily operations, SLA managing, motivating employees, ensuring excellent customer service, handling complaints and escalations, training new staff, monitoring performance. Major requirement for Leadership quality
Sourced from naukri
Skills
Service Desk ManagementTicketing ToolsTechnical HelpdeskIT Service Desktech leadIT HelpdeskService Desk
About Aforeserve
Aforeserve.com
IT Services & Consulting
1.9k+
employees
2000
26 years old
Noida, Uttar Pradesh
IN
₹2.7L PA avg
Avg at Aforeserve
₹5L – ₹6L PA
This role
About
Aforeserve specializes in lifecycle management and support services for ICT products and non-IT systems, enhancing operational efficiency for OEMs and system integrators.
Industries
IT Services & Consulting
Employee ratings
10 reviews
3.3/ 5
Culture
3.9
Career growth
2.9
Work-life
4.0
Employees rate it well for
Work-Life Balance33Overall Company33
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