OP Manager

Primary responsibility is to oversee the daily operations of outpatient departmentCheck availability of consultant's & schedule everyday and update front office teamMonitor readiness of consultant cabin before starting OP everyday. Managing staff rosters, leaves and approvals and identifying areas for improvement in employee performance.Periodic rounds to check and facilitate smooth functioning of all OP services.To monitor Que , patient waiting time & act as per TAT To ensure that all the Coordinators, Data entry operators, Front office executives ( OP & IP ) Telephone operators, Vaccination staff are on duty if necessary to make arrangements in place of staff who are on leave or weekly off in coordination with Unit Administrator and Medical Director.Coordinating with various departments of the hospital for speedy & better services to the patients i.e. House keeping, F&B , Billing- TPA / Cash, overseeing the billing process, Maintenance etc. Coordination with transport dept., external diagnostic centers as needed.