Onsite Fitter

Job Summary

Onsite Fitter (Pan India)

Location: Pune

Requirements

• Educational qualification: ITI/ Diploma/Engineering degree
• Age: 23- 35 years
• Experience: 5- 10years

Purpose of the Job

• To ensure smooth running of the machine by rectifying issues, break down and regular maintenance
• Ensuring Customer Satisfaction

Scope of Work & Accountabilities

• Handling technical (Mechanical/Electrical) issues and timely rectification
• Regular maintenance of the machine.
• Proactive identifying issues and timely rectifying to avoid breakdown.
• Handling breakdowns and ensuring to bring machine back to working condition
• Maintaining contractual obligation
• Suggesting to replace parts wherever applicable.
• Should know driving and have valid driving license
• Regularly updating their technical knowledge for the product responsible as well as strive to learn other products
• Ensuring to service delivery by maintaining mean time to repair under the defined SLAs
• Coordination with Zonal for day to day activities
• Gathering insights of competitor machine running on sites.

Skills / Competencies required

• Technical skills
• Product application and Technical Knowledge
• Technical Annalytical skills
• Basic operation knowladge

Reporting to

Assistant/Deputy Manager/Manager Customer Support

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