Online Reputation Management (ORM) Intern
Team Pumpkin · Bengaluru · onsite · Posted 65d ago
Not disclosedFresherfulltimeSourced from
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About this role
Summary
We are looking for a proactive and enthusiastic Online Reputation Management (ORM) Intern to join our team. This internship offers an excellent opportunity to gain hands-on experience in digital marketing and online reputation management. The ideal candidate will support the team in monitoring, maintaining, and enhancing clients online presence across various digital platforms.
Roles & Responsibilities
We are looking for a proactive and enthusiastic Online Reputation Management (ORM) Intern to join our team. This internship offers an excellent opportunity to gain hands-on experience in digital marketing and online reputation management. The ideal candidate will support the team in monitoring, maintaining, and enhancing clients online presence across various digital platforms.
Roles & Responsibilities
- Monitor online reviews, comments, mentions, and customer feedback across various platforms.
- Assist in managing and improving clients online reputation by responding to reviews and addressing customer concerns professionally.
- Support the ORM team in identifying potential risks and opportunities related to brand reputation.
- Conduct research on industry trends, competitors, and best practices in online reputation management.
- Prepare and maintain ORM reports by tracking key performance metrics and presenting insights.
- Assist in managing social media platforms and responding to customer queries in a timely manner.
- Coordinate with internal teams such as Marketing and Customer Support to ensure consistent brand communication.
- Stay updated with emerging digital platforms, tools, and technologies relevant to ORM.
- Currently pursuing or recently completed a Bachelor's degree in Marketing, Communications, Mass Media, or a related field.
- Strong written and verbal communication skills.
- Basic understanding of social media platforms and digital marketing concepts.
- Good analytical and research skills with attention to detail.
- Ability to multitask and manage time effectively.
- Strong problem-solving skills and a willingness to learn.
- Ability to work independently as well as collaboratively in a fast-paced environment.
- Knowledge of ORM tools, social listening platforms, or analytics tools will be an added advantage.
Sourced from foundit
Skills
Analytics toolssocial media platformsDigital marketing conceptsorm toolssocial listening platforms
About Team Pumpkin
Team Pumpkin
Marketing & Advertising
175
employees
2012
14 years old
Mumbai
IN
About
We are a 100+ member Digital Agency with offices in Bangalore, Mumbai and Delhi, offering integrated services to enterprises and brands. We extend our expertise for the online medium in areas below,
1. Research: Brand Research, Social Media Listening, Design Research, Custom Research
2. Strategy: Content & Communication Strategy, Social Media Roadmap, Customer Engagement Strategy
3. Marketing: PR, Search Marketing, Social Media Marketing, Email Marketing, Content Marketing, Video Marketing, App Marketing
4. Analytics: Web Analytics, Google Tag Management, Predictive Analytics, Social Media Analytics
5. Support: Social Customer Support, Platform Chat and Email Support, Technical Support
1. Research: Brand Research, Social Media Listening, Design Research, Custom Research
2. Strategy: Content & Communication Strategy, Social Media Roadmap, Customer Engagement Strategy
3. Marketing: PR, Search Marketing, Social Media Marketing, Email Marketing, Content Marketing, Video Marketing, App Marketing
4. Analytics: Web Analytics, Google Tag Management, Predictive Analytics, Social Media Analytics
5. Support: Social Customer Support, Platform Chat and Email Support, Technical Support
Industries
Marketing & AdvertisingAdvertising / PR / Events
Employee ratings
96 reviews
3.9/ 5
Culture
3.9
Career growth
3.5
Work-life
3.8
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