Onboarding Specialist

We're Hiring – US Onboarding Executive | Infojini

Company: Infojini

Location: Thane, Maharashtra

Work Mode: Onsite

Shift: Night Shift (06.00pm IST to 03.30am IST)

Experience: Fresher / 0–1 Year

Employment Type: Full-Time

About the Role

Infojini is looking for enthusiastic and communication-savvy US Onboarding Executives to join our team in Thane. This is an excellent opportunity for freshers who have strong written and verbal communication skills and are interested in working in a US-facing process.

Candidates with prior US onboarding experience will have an added advantage.

Key Responsibilities

• Handle the end-to-end onboarding process for US-based employees/candidates.
• Coordinate with candidates and internal teams to collect and verify required documentation.
• Communicate with candidates through email, phone, and other professional channels.
• Ensure onboarding documents and information are complete and accurate.
• Follow up with candidates for pending documents or information.
• Maintain accurate records and update onboarding status in internal systems.
• Ensure timely completion of onboarding activities as per process requirements.
• Address candidate queries professionally and escalate issues when required.
• Maintain confidentiality of candidate and employee information.
• Adhere to company policies, processes, and quality standards.

Requirements

• Freshers are welcome to apply.
• Excellent verbal and written communication skills in English.
• Good interpersonal and coordination skills.
• Comfortable communicating with US-based candidates/clients.
• Good knowledge of MS Office, email, and basic computer applications.
• Strong attention to detail and ability to manage multiple tasks.
• Willingness to work in a US night shift.
• Willingness to work onsite from our Thane location.
• Candidates with US onboarding / US staffing / US recruitment process experience will have an added advantage.

Preferred Skills

• Excellent English communication.
• Professional email-writing skills.
• Strong follow-up and coordination skills.
• Problem-solving attitude.
• Ability to work independently as well as in a team.
• Positive attitude and willingness to learn.

Why Join Infojini

• Opportunity to start/build a career in US onboarding and US staffing operations.
• Exposure to US-based processes and professional communication.

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