Onboarding Representative

AO | 100% Remote | Entry Level | Flexible Schedule | Training Provided

Looking for a work-from-home opportunity where you can build professional skills, help people, and create long-term career growth-even if you dont have previous industry experience

AO is seeking motivated, dependable, and people-focused individuals to join our growing virtual team as Member Onboarding Representatives.

Youll connect with members through scheduled virtual appointments, help them understand available benefits, answer questions, guide them through the enrollment process, and provide a positive experience from initial consultation through ongoing support.

No prior insurance experience is required. We provide the training, mentorship, and licensing guidance-you bring the motivation to learn and succeed.

100% Remote / Work From Home
Entry Level - No Insurance Experience Required
Qualified Leads Provided - No Cold Calling
Weekly Performance-Based Pay + Bonuses
Flexible Scheduling
Full Training One-on-One Mentorship
Residual Income Opportunities
Leadership Career Advancement

• Connect with members through scheduled Zoom and phone appointments

• Provide a friendly, professional onboarding experience

• Learn about each members needs and answer questions

• Explain available life, accident, and supplemental health benefit options

• Help members understand coverage features and available choices

• Guide eligible members through applications and enrollment

• Assist with beneficiary information and policy documentation

• Provide ongoing follow-up and customer support

• Maintain accurate digital records

• Build long-term relationships through consistent communication and service

This position combines member service, relationship building, and consultative insurance sales with an emphasis on education and helping families make informed decisions.

Work from home anywhere within the United States. Client appointments, training, coaching, and team meetings are conducted virtually.

Spend your time connecting with individuals who have requested information about available benefits.

No traditional cold calling and no purchasing leads.

Build your income through:

• Weekly commission-based compensation

• Performance bonuses

• Uncapped earning potential

• Renewal and residual income opportunities

• Additional leadership compensation as you advance

This is a performance-based opportunity rather than a guaranteed hourly wage or salary. Individual earnings vary based on production and results.

Create a schedule that supports your personal responsibilities and professional goals while maintaining the consistency necessary to serve members effectively.

We believe potential, work ethic, and coachability matter more than previous insurance experience.

Training and development include:

• Virtual onboarding

• State insurance licensing guidance

• Product and benefits education

• Customer service training

• Enrollment process training

• Communication and relationship-building skills

• One-on-one mentorship

• Weekly coaching and virtual workshops

• Leadership development

• Ongoing professional education

Youll have the opportunity to develop transferable skills in customer service, communication, sales, organization, relationship management, problem-solving, and leadership.

Qualifying representatives may have access to:

• Health insurance reimbursement

• Company-supported life insurance

• Renewal and residual income opportunities

• Union representation and professional support

• Leadership development and advancement

• Modern virtual systems and business technology

Eligibility and qualification requirements may apply.

No previous industry experience is necessary. Were looking for individuals who are:

• Friendly and comfortable working with people

• Strong communicators and active listeners

• Customer-focused and service-oriented

• Self-motivated and accountable

• Dependable, organized, and professional

• Comfortable learning new technology

• Able to work independently from home

• Comfortable collaborating with a virtual team

• Coachable and receptive to feedback

• Goal-oriented with a desire to improve

• Interested in building a long-term career

Experience in customer service, retail, hospitality, healthcare, education, administration, banking, military service, call centers, client relations, or sales can be helpful-but is absolutely not required.

Applicants must:

• Be at least 18 years old

• Be physically located within the United States

• Be legally authorized to work in the United States

• Have access to a computer or laptop

• Have reliable high-speed internet

• Have webcam and microphone capability

• Maintain a quiet, professional workspace

• Be comfortable using Zoom and web-based applications

• Be willing and able to obtain the required state Life Health Insurance License

Licensing guidance is provided.

Your first position doesnt have to be your final position.

Representatives who demonstrate strong performance, consistency, and leadership potential may pursue opportunities in:

Member Onboarding Client Services Training Mentorship Team Leadership Management

Advancement is based on performance, initiative, and professional development-not simply tenure.

The hiring process is completed virtually, with interviews conducted through Zoom for convenience and accessibility.

Qualified applicants will have the opportunity to learn more about the position, licensing requirements, training program, compensation structure, lead system, and advancement opportunities.

If youre looking for a beginner-friendly remote career where you can help people, receive comprehensive training, develop valuable skills, and create opportunities for long-term professional and financial growth, wed love to hear from you.

Apply today with your updated resume and contact information to take the first step toward your future with AO.