Onboarding Lead
Paytm · Noida · onsite · Posted 66d ago
Undisclosed6–11 yrsfulltimeSourced from
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About this role
Job Summary
We are seeking a seasoned HR professional with 810 years of experience to lead the end-to-end employee onboarding function. You will be responsible for designing, implementing, and continuously improving onboarding programs to ensure new hires have a seamless and engaging start at Paytm. Your role will involve strong cross-functional coordination, excellent communication, and deep ownership of onboarding outcomes from offer acceptance through probation completion.
Key Responsibilities - Lead and manage the full onboarding lifecycle, ensuring a structured and welcoming experience for all new employees from day one.
- Coordinate closely with Talent Acquisition, HRBP, Hiring Managers, IT, Payroll/Finance, and Facilities to ensure timely completion of documentation, system setup, and onboarding formalities.
- Develop and standardize onboarding policies, orientation schedules, induction modules and 30/60/90 day onboarding plans.
- Conduct orientation sessions and communicate company policies, culture, values, and expectations to new hires.
- Act as the primary point of contact for new joiners during their initial transition period, addressing queries and providing guidance.
- Maintain accurate employee records, update HRIS/onboarding platforms, and ensure compliance with internal guidelines and regulatory requirements.
- Gather and analyse onboarding feedback, track onboarding KPIs (e.g., completion rates, time-to-productivity) and prepare insights for senior leadership.
- Identify process improvement opportunities and implement changes to enhance the overall experience and effectiveness of the onboarding journey.
- Mentor and guide junior HR/onboarding team members, driving team capability and best practices.
- 810 years of HR experience, with significant exposure to onboarding, employee lifecycle management, HR operations, or related functions in tech/fintech or large corporate environments.
- Strong stakeholder management and cross-functional coordination skills, with experience working with business leaders and HR partners.
- Proven ability to design and execute structured onboarding processes and frameworks.
- Excellent verbal and written communication skills, comfortable presenting to senior stakeholders.
- Solid proficiency with HRIS, ATS, onboarding tools, and MS Office/Google Workspace.
- High attention to detail, strong organisational and analytical mindset, and a proactive approach to problem-solving.
- Thorough understanding of employee documentation, compliance requirements, and HR best practices.
- Ability to drive onboarding excellence with a people-first mindset.
- Strong ownership, prioritisation skills, and the ability to manage multiple initiatives concurrently.
- A collaborative approach to work with diverse teams and stakeholders.
Sourced from naukri
Skills
ATSemployee onboardingHrbpProcess ImprovementTalent AcquisitionEmployee Lifecycle ManagementFintechOnboardingHR OperationsHRISCommunication SkillsStakeholder Managementoperationscompliancefinance
About Paytm

Paytm
FinTech
14.7k+
employees
2010
16 years old
Noida
India
About
Digital wallet for online payments, UPI transactions, etc.
Industries
FinTech
Employee ratings
9,332 reviews
3.2/ 5
Culture
3.0
Career growth
2.9
Work-life
3.1
Employees rate it well for
Salary1099Work Culture682Work Life Balance651Senior Management618Job Security608
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