Omni Store System Support Engineer
Hexaware Technologies · Chennai · hybrid · Posted 29d ago
Undisclosed3–8 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Role & responsibilities
Act as the offshore techno-functional lead for store systems support
- Partner with the onshore Store Systems SME for smooth delivery and issue resolution
- Lead and mentor offshore support teams across time zones
- Manage:
- Incident management
- Problem management
- Enhancements
- Peak support
- Service improvements
- Support and enhance:
- Store EPOS
- Other SaaS/COTS store applications
- Support reconciliation between store systems and downstream applications
- Coordinate lift-and-shift / transition support activities where required
- Oversee:
- Design coordination
- Testing
- Rollout of enhancements
Interested candidates please share your updated resume to [email removed]
Sourced from naukri
Skills
Omni StoreL2 SupportomniSAAS
About Hexaware Technologies
Hexaware Technologies
IT Services & Consulting
23.9k+
employees
1990
36 years old
Navi Mumbai, Maharashtra
India
About
Hexaware is a global technology and business process services company. Our 32,000+ Hexawarians wake up every day with a singular purpose; to create smiles through great people and technology.
Industries
IT Services & ConsultingBPO/KPO
Employee ratings
7,685 reviews
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Culture
3.3
Career growth
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Work-life
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