Officer

UltraTech is a rapidly growing organization & we are on the lookout for the sharpest & brightest talent. We are hiring for the role of: Area Manager, Tech Cust Solutions

Location: Odisha

Qualification: BE Civil/Chem/B.Tech Civil

Preferred Skills:

• Product Knowledge
• Product Sampling & Demonstration
• Complaint Analysis and Resolution
• MIS Reporting

Work Experience: 2 - 6 years

Job Description:

Samples & Demonstrations of Products

• Ensure execution of all product sample requests received from the Marketing team within 48 hours under normal conditions.
• Verify the quality and application performance of samples after execution.
• Coordinate with contractors and dealers and manage related documentation/bills.

Product Awareness & Presentations

• Create product awareness through technical presentations and customer interactions.
• Demonstrate product features, benefits, and applications during customer meetings.
• Support customer engagement and brand promotion activities.

Complaint Handling

• Attend customer complaints on the same day and ensure prompt action.
• Coordinate with the R&D team for investigation of quality-related complaints.
• Verify application-related issues and provide resolution

MIS & Competitor Intelligence

• Maintain MIS reports related to technical services activities.
• Gather and report competitor information, new products, and market developments on an ongoing basis.
• Share market insights and competitor updates with relevant stakeholders.