Officer (Operations & Site Coordination)

Key Responsibilities Operations & Administration Process and book vendor invoices accurately while ensuring compliance with company policies. Maintain invoice records and supporting documentation for audits and internal reviews. Track operational expenses, verify bills, and prepare periodic expense reports. Maintain operational records, documentation, and project-related data. Project & Site Coordination Coordinate with site engineers, supervisors, contractors, and internal departments for smooth project execution. Conduct site visits to monitor project progress, verify documentation, and resolve operational issues. Follow up on pending activities and ensure timely completion of operational tasks. Application Support & Testing Conduct application testing by validating new features, identifying defects, and reporting issues to the development team. Perform User Acceptance Testing (UAT) and verify bug fixes before production deployment. Assist in improving application usability by providing operational feedback. Training & User Support Support onboarding and train new employees on company applications and operational processes. Provide first-level assistance to users regarding application usage and operational procedures. Reporting & Process Improvement Page 1 Prepare daily, weekly, and monthly MIS reports, including project status, invoice tracking, expense summaries, and management dashboards. Coordinate with cross-functional teams to ensure timely completion of assigned activities. Identify operational process gaps and recommend improvements to enhance efficiency. Support multiple projects simultaneously while ensuring quality and adherence to timelines. Required Skills Strong communication and coordination skills. Good analytical and problem-solving abilities. Proficiency in Microsoft Excel, Word, and PowerPoint. Knowledge of invoice processing, expense management, and documentation. Basic understanding of software testing concepts, including functional testing, regression testing, exploratory testing, and UAT. Ability to manage multiple priorities and work independently. Willingness to travel to project sites as required. Preferred Skills Experience with ERP or project management applications. Familiarity with issue tracking tools and testing documentation. Knowledge of construction or infrastructure project operations is an added advantage