Officer-HR

JOB TITLE: OFFICER - HR

A. TECHNICAL SKILLS & KNOWLEDGE

1. Pharmaceutical Compliance & Regulatory Knowledge:

a. Understanding of Good Manufacturing Practices (GMP) is preferred, Good Documentation Practices (GDP), and In-depth understanding of local labour laws (e.g., Shops and Establishments Act, Factories Act).

2. HRIS and Digital Tools:

a. Proficient in HRMS platforms for attendance tracking, payroll, and employee data management.

3. Payroll & Attendance Management:

a. Expertise in managing complex payroll processes including shift management, overtime, and statutory compliances such as PF and ESI.

4. Recruitment & Onboarding:

a. Manage the complete employee lifecycle, ensuring compliance in documentation.

b. Experienced in end-to-end recruitment, particularly for specialized roles in Production, Quality Control, and Regulatory Affairs.

5. Administrative Operations:

a. Handling office infrastructure, procurement, vendor management, and travel logistics efficiently.

6. Data Analysis & Reporting:

a. Skilled in Excel-based reporting for HR KPIs such as employee turnover, absenteeism, and recruitment metrics.

7. Training Coordination:

a. Organize and track GMP, safety, and skill development training programs.

8. Employee Engagement:

a. Plan initiatives and events to boost morale and retention.

9. Audit Support:

a. Prepare and compile data for internal and external regulatory audits.

B. BEHAVIOURAL TRAITS & SOFT SKILLS

1. High Attention to Detail:

a. Critical for reviewing documentation, batch records, and compliance files to ensure patient safety and regulatory adherence.

2. Discretion & Confidentiality:

a. Maintains high ethical standards while handling sensitive employee and company information.

3. Proactive Problem-Solving:

a. Resolves conflicts, grievances, and administrative bottlenecks efficiently.

4. Adaptability & Pressure Management:

a. Thrives in fast-paced, high-pressure environments, especially during audits.

5. Effective Communication & Interpersonal Skills:

a. Acts as a bridge between management and shop-floor staff, ensuring clear communication and empathy.

6. Process-Driven Mindset:

a. Strong discipline in following Standard Operating Procedures (SOPs) consistently.

C. EDUCATION & EXPERIENCE

1. Education:

Graduate/ Post Graduate in any steam, additional MBA in HR, MSW (Master of Social Work), or PGDM in HR/Personnel Management will be an added feature.

2. Experience:

3 to 5 years in HR & Administration, preferably in manufacturing or pharmaceutical (API/Formulation) environments.