Officer, Customer Service Officer, Consumer Banking Group
DBS Bank · Salem · onsite · Posted 62d ago
Undisclosed1–5 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
- Manage and resolve customer complaints professionally.
- Provide excellent customer service through various channels.
- Collaborate with internal teams to enhance overall customer experience.
- Develop and implement process improvements to boost efficiency.
- Analyze customer feedback to identify areas for improvement.
- Maintain accurate records of customer interactions and transactions.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
Customer ServiceCustomer Experienceanalytical thinkingcustomer feedbackCustomer ComplaintsBankingconsumer bankingoperationsCommunication And Interpersonal Skills
About DBS Bank

DBS Bank
Banking
6.5k+
employees
1968
58 years old
Mumbai, Maharashtra
India
About
DBS is a leading financial services group headquartered in Singapore, operates across 18 markets. A frontrunner in digital transformation,
Industries
BankingFinancial Services
Employee ratings
2,594 reviews
3.7/ 5
Culture
3.6
Career growth
3.2
Work-life
3.6
Employees rate it well for
Work Culture265Work Life Balance228Salary193Senior Management156Job Security111
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