Office Assistant/Back Office Executive

Key Responsibilities

• Handle day-to-day office administration and coordination.
• Maintain and update customer, supplier and other business records.
• Prepare and maintain Excel reports, MIS and office documentation.
• Enter and update sales/purchase/order-related data in Busy accounting software.
• Prepare quotations, invoices, purchase orders and other business documents.
• Coordinate with customers regarding orders, documents, dispatches and other routine requirements.
• Coordinate with courier companies and logistics providers for incoming and outgoing shipments.
• Follow up with customers/suppliers for pending documents, payments, orders and other requirements.
• Maintain proper records of dispatches, courier documents and other office paperwork.
• Coordinate with the sales team regarding customer enquiries and order status.
• Handle email and WhatsApp communication with customers and suppliers.
• Assist management in preparing reports and retrieving required information.
• Coordinate routine office requirements and ensure smooth day-to-day functioning.
• Occasionally visit nearby courier offices, banks, vendors or other locations for office-related work, if required.