Office Admin and IT Support Executive

The Office Administrator and IT Support Executive is responsible for managing office operations and providing technical support for IT systems. This hybrid role requires strong organizational skills, excellent interpersonal communication, and a solid understanding of IT infrastructure to ensure the smooth functioning of office activities and technical operations.

Key ResponsibilitiesOffice Administration

• Oversee daily office operations and maintain a well-organized workspace.
• Manage office supplies inventory, procurement, and vendor relationships.
• Handle administrative tasks such as scheduling meetings, preparing reports, and maintaining documentation.
• Coordinate logistics for events, meetings, and training sessions.
• Ensure compliance with company policies, health, and safety regulations.

IT Support

• Provide technical support for hardware, software, and network-related issues.
• Install, configure, and maintain office IT equipment (desktops, laptops, printers, etc.).
• Troubleshoot and resolve connectivity issues for LAN, WAN, and Wi-Fi.
• Ensure timely updates and maintenance of operating systems and antivirus software.
• Liaise with external IT service providers and contractors as required.
• Contribute to IT security by managing backups, firewalls, and data recovery plans.

Qualifications and SkillsEducation and Experience

• Bachelor's degree in Computer Science, IT, Business Administration, or a related field.
• 2+ years of experience in office administration and IT support.

Technical Skills

• Proficiency in Microsoft Office Suite and IT management tools.
• Knowledge of operating systems (Windows, macOS) and basic networking concepts.
• Familiarity with troubleshooting common hardware and software issues.
• Experience with database management and cloud platforms is a plus.

Soft Skills

• Excellent organizational and multitasking abilities.
• Strong problem-solving and analytical skills.
• Effective written and verbal communication.
• High level of discretion and professionalism.