Office 365 Administrator

We are looking for an Office 365 Administrator with 23 years of hands-on experience to manage Microsoft 365 environments for our clients. You will own tenant administration, security and migrations, and you will be the go-to person for M365 issues. Immediate joiners are preferred.

Role & responsibilities

• Administer Microsoft 365 tenants for multiple clients, end to end
• Manage Exchange Online: mailboxes, shared mailboxes, distribution lists, mail flow rules and connectors
• Create and manage user accounts, groups and licences in Microsoft 365 and Entra ID (Azure AD)
• Configure and maintain MFA, Conditional Access policies and break-glass accounts
• Set up and manage Microsoft Defender for Office 365 (anti-spam, anti-phishing, Safe Links and Safe Attachments)
• Enrol and manage devices with Microsoft Intune, and onboard them to Defender for Endpoint
• Administer Microsoft Teams, SharePoint Online and OneDrive, including permissions and sharing settings
• Plan and run tenant-to-tenant and mailbox migrations (BitTitan MigrationWiz, PST import)
• Manage DNS records for email: MX, SPF, DKIM, DMARC and Autodiscover
• Automate routine admin tasks with PowerShell
• Troubleshoot and resolve M365 issues (L2/L3) within agreed SLAs
• Maintain documentation, runbooks and client reports
• Talk directly with clients to understand their needs and explain technical changes clearly

Preferred candidate profile

• 23 years of hands-on Microsoft 365 / Office 365 administration
• Strong working knowledge of Exchange Online and mail flow troubleshooting
• Good knowledge of Entra ID (Azure AD), MFA and Conditional Access
• Hands-on experience with Microsoft Intune and Microsoft Defender
• Working knowledge of Teams, SharePoint Online and OneDrive administration
• PowerShell scripting for M365 administration
• Good understanding of DNS and email authentication (SPF, DKIM, DMARC)
• Good communication skills, comfortable working directly with clients

Good to Have

• Experience with tenant-to-tenant migrations using BitTitan MigrationWiz