CHENNAI · FULLTIME
Ocean Surcharge Specialist
Maersk Global Service Centres
Chennai · onsite · Posted 11d ago
Sourced from
Undisclosed3–8 yrsfulltimeChennai
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Section · 01
About this role
Job Summary
Manage the creation, maintenance, and implementation of ocean freight surcharges in pricing and tariff management systems.
Responsibilities - Ensure timely and accurate update of local, regional, and global surcharges in accordance with business requirements and market changes.
- Validate surcharge requests against applicable governance, pricing guidelines, and commercial policies.
- Perform quality checks and audits to ensure data accuracy, completeness, and compliance with internal standards.
- Coordinate with Trade Management, Product, Sales, Pricing, Operations, and other stakeholders for surcharge implementation and issue resolution.
- Monitor surcharge effective dates, expiry dates, and amendments to ensure uninterrupted pricing accuracy.
- Investigate and resolve surcharge-related discrepancies, customer queries, and system exceptions within agreed service levels.
- Generate and analyse operational reports, dashboards, and performance metrics related to surcharge activities.
- Participate in contract filing, tariff publishing, and rate maintenance activities where applicable.
- Identify process improvement opportunities and support automation initiatives to increase efficiency and reduce manual effort.
- Support internal and external audits by providing accurate documentation and process compliance evidence.
- Collaborate with global teams across regions to ensure consistency in surcharge implementation and adherence to governance standards.
- Contribute to continuous improvement projects through root cause analysis, Lean methodologies, and best practice sharing.
- Strong understanding of Ocean Freight Pricing, Tariffs, and Surcharge Management.
- Knowledge of shipping and logistics industry processes.
- Advanced Excel and data analysis skills.
- Experience with pricing, contract, or tariff management systems.
- Strong attention to detail and analytical mindset.
- Effective stakeholder management and communication skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Continuous improvement and problem-solving mindset.
- Understanding of price calculations, surcharge applications, additional costs booking requirements.
- Should be able to explain clearly to all stakeholders on exceptions also if a different approach needs to be taken for route, pricings, etc.
- Proficient in accessing AFLS modules since most of the pricing related activities happens in AFLS application.
- Understand the SPOT business/logics and contract products to handle the business more efficiently.
- Knowledge of PMA ML.com is an advantage.
- Knowledge in Upstream and Downstream processes is preferable to collaborate things in a better way.
- Should be prolific in error resolution and ability to suggest better solutions.
- Exposure of data analytics tools like SAPBI, Dataiku, Databricks, etc. is preferable.
- Should have proven experience in successfully executing Global transitions, ensuring effective Governance and seamless execution of the project.
- Adherence to timelines proposed or agreed with stakeholders.
- Partner with neighbouring processes (Upstream Downstream)/stakeholders and obtain buy-in for complex and strategic initiatives.
- Willing to learn and adapt to new challenges.
- Should be prolific in all Microsoft packages like Excel, PowerPoint, MS Word, etc.
- Ensure rate availability for all corridors which is in demand.
- Ensure accurate rates at all times.
- Continuously work on standardising to add values to business.
- Identify non-compliance and work closely with the stakeholders to fix it to avoid legal business impact.
- Note: candidate should be flexible for five days work from office.
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Section · 02
Skills
AutomationAdvanced Excelglobal tradeBusiness RequirementsDownstreamauditsdataikuCustomer QueriesGlobal OperationsAnalyticsData AnalyticsLogisticsDatabricksFreightCommunication SkillsLegaldata analysiscompliance
Section · Company
About Maersk
Maersk Global Service Centres
Logistics
30k+
employees
1904
122 years old
Bengaluru/Bangalore, Karnataka
India
₹10.2L PA avg
Avg at Maersk
About
A.P. Moller - Maersk is an integrated transport and logistics company; going all the way, together, for our customers and society.
Industries
LogisticsPorts & Shipping
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