Ocean_Import_Customer_Co-ordinator

Description:-

• Manage and coordinate ocean import shipments from start to finish.
• Act as the main point of contact for customers, addressing inquiries and resolving issues promptly.
• Prepare and process necessary documentation for customs clearance.
• Monitor shipment schedules and provide timely updates to customers on shipment status.
• Collaborate with internal teams and external partners such as carriers, customs agents, and warehouse staff.
• Ensure compliance with all relevant regulations and maintain accurate records.
• Identify and implement process improvements to enhance operational efficiency.
• Assist in training and mentoring junior staff members.

• Minimum of 2-4 years of experience in ocean import logistics or a related field.
• Bachelor s degree in any discipline is preferred but not mandatory.
• Strong understanding of import regulations and customs procedures.
• Excellent communication and interpersonal skills.
• Ability to work under pressure and meet tight deadlines.
• Proficient in Microsoft Office Suite and logistics management software.
• Detail-oriented with strong organizational skills.
• Fluent in English; knowledge of additional languages is a plus.