Ocean Dispute Resolution Specialist

Job Summary

Manages processes as per global Disputes SOP. Helps team build efficiency by sharing knowledge, best practices and eliminating waste steps in the process.

Requirements

• Language proficiency (for roles involving customer interaction)
• Prior experience in Customer Experience with hands-on exposure to customer disputes
• 3-4 years of relevant experience
• Any graduate
• Should be flexible for Night Shifts Work from Office Setup

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