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    Job · 18246910

    Maersk Global Service Centres logo

    Ocean Customer Experience Specialist

    Maersk Global Service Centres · Chennai · onsite · Posted 35d ago

    Undisclosed5–14 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, lets sail towards a brighter, more sustainable future with Maersk.


    Your Responsibilities:
    Customer Experience includes roles that provide services to customers once they are onboarded in the Maersk environment. Activities may include the following:

    • Customer channel management

    • Case Management

    • Customer onboarding and relationship management

    • Contract and dispute management and more.


    Administrative stream includes those who primarily support others by performing skilled technical, administrative or operational tasks. Jobs may range from highly supervised entry-level workers, technicians, and administrative staff to experienced individual contributors with robust technical or practical knowledge in specific areas, who have an ability to execute specialized work to support operations.

    At the top of this career stream, individuals work independently and apply standards yet can also make departures from established processes to resolve problems.
    A colleague at this level works on tasks of limited scope and complexity, exercises independent judgment within defined boundaries and guidelines and typically under supervision. The colleague has skills developed through job-related training and on-the-job experience within a specific job discipline.

    What We Offer:

    • Impact : Be part of a team that directly contributes to global operations.

    • Opportunity : Unlock professional and personal growth through diverse career pathways.

    • Innovation : Work with a team that embraces technology and continuous improvement.

    • Global Exposure : Collaborate across geographies and cultures.

    • Work-Life Balance : Flexible working arrangements to support your well-being.

    Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking.

    We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing .



    Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

    Sourced from naukri

    Skills

    Customer ExperienceChannel ManagementContinuous improvementdispute managementoperational supportAdministration StaffGlobal OperationsLogisticsoperationsRelationship Management

    About Maersk

    Maersk Global Service Centres logo

    Maersk Global Service Centres

    Logistics

    30k+

    employees

    1904

    122 years old

    Bengaluru/Bangalore, Karnataka

    India

    ₹10.2L PA avg

    Avg at Maersk

    About

    A.P. Moller - Maersk is an integrated transport and logistics company; going all the way, together, for our customers and society.

    Industries

    LogisticsPorts & Shipping

    Employee ratings

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    4.0/ 5

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    Ocean Customer Experience Specialist · waiting for your command