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    Job · 15708761

    APM Terminals logo

    Ocean Customer Experience Specialist

    APM Terminals · Mumbai · onsite · Posted 48d ago

    Undisclosed3–7 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Job Summary

    Ocean Customer Experience Specialist

    At Maersk, we are a global leader in integrated logistics, pioneering the industry for over a century. Our commitment to innovation and transformation continuously redefines the boundaries of what s possible-setting new benchmarks for efficiency, sustainability, and excellence.

    We believe in the power of diversity, collaboration, and continuous learning, and strive to ensure our people reflect the customers we proudly serve. With a workforce of over 100,000 employees across 130 countries, we work together to shape the future of global trade.

    Customer Experience includes roles that provide services to customers once they are onboarded in the Maersk environment. Activities may include the following (but are not limited to):

    • Customer channel management
    • Case Management
    • Email Chat process
    • Customer onboarding and relationship management
    • Contract and dispute management
    • and more.

    Schedule

    • Afternoon Shifts: 1:30pm to 10:30pm


    Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

    Sourced from naukri

    Skills

    Customer ExperienceChannel ManagementUsageContinuous improvementManager Technologydispute managementGlobal OperationsLogisticsLegalRelationship Management

    About APM Terminals

    APM Terminals logo

    APM Terminals

    Ports & Shipping

    744

    employees

    2001

    25 years old

    The Hague

    Netherlands

    ₹7.5L PA avg

    Avg at APM Terminals

    About

    APM Terminals operates a vast global port network, improving supply chain efficiency and cargo handling through high-quality terminal services.

    Industries

    Ports & ShippingLogistics / ShippingMarine

    Employee ratings

    10 reviews

    4.5/ 5

    Culture

    4.6

    Career growth

    3.5

    Work-life

    4.5

    Employees rate it well for

    Work-Life Balance45Overall Company45

    Find them on

    WebsiteLinkedInAmbitionBox reviews

    Ocean Customer Experience Specialist · waiting for your command